Your Facebook Page is one of the front faces of your organization, and embedding it into your Igloo can improve both traffic and visibility, letting members see new posts, likes, and comments directly from the community. Facebook offers a page plugin that makes it straightforward to create and customize your page in Igloo. 

Why embed a Facebook Page?

The obvious use case for embedding a Facebook Page in your Igloo is keeping it on your front page, making it easy for everyone to see what's…

As your organization shifts and grows, your needs change, and your Igloo is designed to adapt to them. You can always add new Channels and Pages, arranging them to suit your needs, but when introducing a new area of the community, whether for a conference you're hosting or a new office you're opening, it's best to make sure every part of that area matches your vision before launching it to the rest of your membership. Igloo has some built in tools to make creating and concealing these areas…

Your navigation bars determine the shape of your community, and define the path that people take to reach what they need. Being able to make adjustments to that can let you streamline people's experience, by removing elements that might distract, or highlighting tabs to draw focus. Today we'll go over how to make those changes with CSS, by pinpointing the necessary classes or ids and constructing the sample code. You can find an introduction to using CSS in Igloo here, in our first CSS Success…

Sometimes a small, simple change can make a big difference. Tonight's release includes a number of enhancements and fixes, and one tiny one that we'll explore here: the title of incorrect urls in your community now includes the words "Page Not Found". 

When you click on a broken or mistyped link in Igloo, the link resolves to the url that was entered, and shows a page not found screen, instead of returning a traditional error. This makes it easy for people to navigate somewhere else in the…

It's common to embed or integrate feeds from other services into your Igloo, and Twitter is probably the most frequent request. A Twitter feed on the front page of your community can keep people informed and make it easy to share your tweets themselves. Twitter has a widget creator available from the settings area, letting you customize the height and some of the colours of the widget, as well as adjusting some Twitter specific settings. 

Why embed a Twitter feed?

In addition to showing your…

Access is vitally important to every community. It controls who can see what, who can do things where, and affects the experience of every member from Administrators to anonymous users. The ease of cascading rules make it essential for determining the shape and architecture of your community, and its purpose is straightforward: it keeps people out of places they don't belong. Access is the gate that bars the way to restricted Channels, Pages, and Spaces, and to the ability to create, change, or…

Work is full of repeated tasks. New pages, new projects, new requests, etc. We develop processes to handle them, but they invariably take more time than they should. While there may be no escape from repetition, with Igloo you can make sure that it takes as little time as possible by effectively using templates. Templates in Igloo can copy existing widget and channel setups, and pre-populate articles with content frameworks to build around. 

Page Templates

Any Page in your community can be…

We've talked about analytics here before, but it's worth comparing the different methods of watching trends in your community's activity, popular content and areas, and how people are collaborating. Your Igloo has access to two different analytics platforms, Google Analytics, and the native Social Analytics. Each of them has distinct strengths. 

Social Analytics

The largest advantage of the social analytics feature is that it knows who your users are. It identifies activity and ties it to a…

The thought of using points in an Igloo might seem a little silly at first. Odds are if you're using it regularly, you're there to work, and there aren't points for working. But building a robust points and status system in your Igloo can help boost engagement, build quality content, and help members work more closely with each other. 

Points and status

The Points and Status area is accessible from your Control Panel, where Administrators can set up different status levels in your Igloo and…