Technical Bulletins
Please be aware that IGLOO Inc. has scheduled a maintenance window for Saturday May 15, 2010 between the hours of 7:00 AM - 1:00 PM EST.
At IGLOO Software, we are continually enhancing and improving our online community and social software solutions based on your feedback and recommendations. This weekend, we are pleased to announce that we are adding Group Space functionality to your online community solution! To find out more about this exciting new feature, please take a moment and read our Product News blog. The number of Group Spaces per community depends on your customer contract with IGLOO Software. Please contact your…
Users are reporting caching issues that are related to the build that took place Saturday March 27, 2010. A hard refresh "CRTL+F5" should resolve the issue for you.
When IGLOO develops new features and functionality we proactively take into consideration potential caching issues. Each browser handles caching of each element slightly differently and so we do our best to minimize impact.
In our latest release, Saturday March 27, 2010, there are some functionality that is particularly stubborn to caching. This primarily affects Administrators who are editing pages and is resolved by a hard refresh "CRTL+F5".
NOTE: Your content is NOT broken, it is just how…
Please be aware that IGLOO Inc. has scheduled a maintenance window for Saturday March 27, 2010 between the hours of 8:00 AM - 12:00 PM EST.
At IGLOO we are constantly upgrading our technology to provide you with a robust feature set. In this release we are excited to attachments to blogs, events, forums and wiki, better search engine optimization and inviting up to 20 members at once! Check out our Product News blog and Support Wiki for more information.
On Saturday March 27, 2010, 8:00 AM to 12:00 PM EST, we will be making some feature improvements that require us to be offline for a period of time. These improvements require…
Please be aware that IGLOO Inc. has scheduled a maintenance window for Saturday February 6, 2010 between the hours of 8:00 AM - 12:00 PM EST.
REVISED SCHEDULE
In order to minimize impact of our maintenance window to our customers we have split it into two separate time slots on the same day, Saturday Februrary 6, 2010.
*NEW* 12:00 AM to 2:00AM EST - we will be offline during this time period
8:00 AM to 12:00 PM EST - we will be offline for two hours during this period
Original post: __________________________________________________________________________________________________________
New features are coming your way!
At IGLOO we are…
Please be aware that IGLOO Inc. has scheduled a maintenance window for Saturday January 30, 2010 between the hours of 4:00 PM to 8:00 PM EST.
To keep our systems running at optimum performance and maintain our uptime standards IGLOO routinely performs maintenance. Our maintenance is typically unnoticed by our customers but certain elements may result in a momentary interruption to your service. We make every attempt to minimize the impact to our customers by selecting a time that statistically is low in usage.
During the maintenance window, Saturday January 30, 2010, 4:00 PM to 8:00 PM EST, we will be doing a series of infrastructure…
Please be aware that IGLOO Inc. has scheduled a maintenance window for Saturday December 19, 2009 between the hours of 8:00 AM to 12:00 PM EST.
In coordination with our December 2009 product update we require a maintenance window.
This release contains an innovative set of powerful web publishing including:
- Widgets - populate community web pages by simply dragging and dropping widgets on a web page. Customize a page using information from your Blogs, Forums, Documents and Gallery Albums.
- Site Manager - instantly update the global site map as the demands of your community evolve.
- Web Pages - build and publish dynamic content using the new…
Please be aware that IGLOO Inc. has scheduled a maintenance window for Thursday September 24, 2009 between the hours of 8:00 PM to 12:00 AM EDT.
To keep our systems running at optimum performance and maintain our uptime standards IGLOO routinely performs maintenance. Our maintenance is typically unnoticed by our customers but certain elements may require interruption to your service. We make every attempt to minimize the impact to our customers by selecting a time that statistically is low in usage.
This release contains database maintenance as well as user interface updates including the ability for Administrators to export their…
On Monday August 10, 2009 for about 2 hours starting at 2:30PM EST some users may have experienced connection problems signing in to their IGLOO powered sites.
This issue may have affected some users trying to sign in or view IGLOO sites anonymously. Users that were already signed in did not experience this issue.
The issue was caused by a DNS glitch. Although it was addressed immediately, those users that did experience this issue may have noticed a lag in the correction due to the nature of DNS propegations.
Thank-you for your patience and understanding. If you have any questions please contact support@igloosoftware.com
Please be aware that IGLOO Inc. has scheduled a maintenance window for Tuesday July 28, 2009 between the hours of 8:00 PM to 12:00 AM EDT.
At IGLOO we are constantly upgrading our technology to provide you with a robust feature set. In this release we are excited to introduce Labels - categories that can be applied to files, Filtered Search, upgrades to the Invitation page that will provide IGLOO Administrators more information about the status of their invitations and for communities with "Join Now" enabled we've upgraded the registration process to give Administrators the ability to activate an account. Check out our P…
Read more...Please be aware that IGLOO Inc. has scheduled a maintenance window for Thursday July 23, 2009 between the hours of 8:00 PM to 12:00 AM EDT.
RESCHEDULED TO TUESDAY JULY 28, 2009
The maintenance window scheduled for deployment Thursday July 23, 2009 - 8:00 PM - 12:00 AM EDT has been postponed to Tuesday July 28, 2009- 8:00 PM - 12:00 AM EDT due to circumstances beyond our control.
At IGLOO we are constantly upgrading our technology to provide you with a robust feature set. In this release we are excited to introduce Labels - categories that can be applied to files, Filtered Search, upgrades to the Invitation page that will provide…
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