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January 21, 2010
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To keep our systems running at optimum performance and maintain our uptime standards IGLOO routinely performs maintenance. Our maintenance is typically unnoticed by our customers but certain elements may result in a momentary interruption to your service. We make every attempt to minimize the impact to our customers by selecting a time that statistically is low in usage.
During the maintenance window, Saturday January 30, 2010, 4:00 PM to 8:00 PM EST, we will be doing a series of infrastructure related improvements to enhance performance, reliability and scalability for the future. These improvements include upgrades to hardware and servers and will require a 90 min full outage from 4:00-5:30 PM EST, during which IGLOO services will be offline. Even though we will continue with our maintenance until 8:00pm EST, your site is expected to back online by 5:30 EST.
If you have any questions or concerns, please contact our customer support team.
Sincerely,
The IGLOO Team
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