Hello Everyone,

Tonight our Database development team will be preforming maintenance on our database. The goal of the maintenance is to imrpove database preformance and speed up platform access. It is possible that the platform will slow down during this maintenance. We expect the slow downs to last no longer then an hour and a half.

Thank you for your understanding,

Features

1. Bulk Member Upload (Add/Update)
   • Capability to specify value for every profile field (including custom fields)
   • Capability to specify Groups and Spaces for each user to be added to or removed from
   • Capability to skip or nullify individual fields allowing for an easy way to update profile fields of existing users
   • Full error report
   • History report of recent jobs (30 days worth)
   • Admin only
   • (located under Control Panel / Manage Members)
2. Bulk Member Revoke
   • Comma separated…

The IGLOO Offices and support will be closed on Friday April 6th.

We will resume normal operations on Monday April 9th.

We are heading offline this evening at 12AM ET to perform emergency server maintenance. During this time, you will be unable to access your site.

The purpose of this maintenance window is to upgrade your service instance to new hardware. We expect only a short interruption (30 Minutes or less), but will post further updates here as needed.

The maintenance previously scheduled for Saturday March 31 will continue as planned, but the duration will be shorter as a result of today's downtime.
If…

In striving to achieve our compliance with the new CSAE 3416, we will be conducting planned server maintenance and testing on Saturday, March 31, 2012 from 10 AM to 2 PM ET. This is designed to improve our availability for all users.   

• Downtime: 4 hours
• Time: 10 AM to 2 PM ET

If you have any questions, feel free to email support@igloosoftware.com.

P.S. - We now publish our monthly uptime record on igloosoftware.com. Check out www.igloosoftware.com/about for more information.

IGLOO will be closed this coming Monday.
Family Day is observed in the Canadian provinces of Alberta, Ontario and Saskatchewan on the third Monday of February.

A number of users have reported that they are unable to export calendar events in IE once their community has SSL enabled. This only affects users that are using IE  as their browser.

After having our development team investigate the issue to see what we can do on our end our development team has reached a dead end. Unfortunately there is nothing we can do to correct this issue on our side that wouldn't seriously compromise the platform or security.

For users running IE9 the good news is that…

In October of this year, IGLOO achieved SAS70 Type I compliance, meaning our internal controls were audited by a third-party firm. This is above and beyond our data center security practices which are PCI DSS, SAS70 and CICA 5970 (Type II) certified.

In order to fulfill our obligations under our Type I certification, we will be conducting planned server maintenance and testing on Saturday, November 26, 2011. This is designed to improve our availability for all users.   

• Downtime: 4 hours
• Ti…

We would like to wish everyone a Happy Thanksgiving from all of us here at IGLOO Software.

We will return October 11th.