Tips and Tricks
Are you trying to figure out what the difference between a channel, a page and a space is? Not sure if a microblog, blog or a forum would be better suited for the type of communication you would like to encourage?
Our glossary of terms provides quick definitions for all of our applications and features with links directing you to specific documentation. It's a quick and easy way to find the answers you are looking for.
This post originally appeared on the American Express OPEN Forum, where Mashable regularly contributes articles about leveraging social media and technology in small business.
I found a good aricle that helps dealing with negative feedback.
Tips
Use abbreviations. Keep file names short by using common abbreviations, such as "MTG" for meeting or "ACTG" for accounting. This makes the file names more descriptive, and you can more easily find files through the Search function, if necessary.
Use common names. To make it easier to search for documents, name your files and folders with easily found names, such as model numbers, project names, or the project lead in the title.
Use Recent Activity Widget. It will allow you to…
Some suggested practices around the use of each element are identified in Table 1.
Table 1 Use of Naming Convention Elements
Element | Text | Explanation |
Title | Free Form | Think of the user/recipient and how they might search for and retrieve the document. Use a title that clearly describes the content of the document. The name should be intuitive to those who need to access it but not excessively long. Use standard abbreviations that have been agreed on by the organization and/or business unit. When creating multiple versions, use the same title… |
Tutorial Videos are now available to members of the support community
http://support.igloosoftware.com/tutorials
I have created a video series outlineing how to use many of the features in the IGLOO platform. These short videos are avaiable as helpful overviews of how to use your community better. Each video is short and covers a small function of your community. Designed to educate and inform these videos can serve as how-to videos or as reminders on how to perform certain tasks.
I plan on updating the videos frequenlty with the latest information. As our product updates so will the videos. I will use…
This article outlines a process which you can attach images and insert them into blog, wiki, forum and calendar posts without needing to upload the image to a gallery folder, reducing your galleries clutter.
When creating posts in your community whether it is a blog, wiki or forum post you may have noticed that when you insert a photo it's necessary to upload the image to a gallery album. This however can lead to images which don't have much of a purpose outside your post and lead to clutter in your gallery. To avoid this you can follow the steps below.
While writing your post you will see an "add attachment" button below your content area, here you are able to upload an attachment to include in…
This article describes how to upload and use a custom favicon in your community
Favicon (short for favorites icon), also known as a website icon, shortcut icon, URL icon, or bookmark icon is a 16×16, 32×32 or 64×64 pixel square icon. You may find it necessary to change your favicon from our IGLOO logo to something custom for your community, this article will show you how to do this yourself. It is required to have your image saved as an ico file type before following these steps.
Step One:
Upload your custom ico file, you may upload this file to anywhere in your documents…
Simple introduction to the CSS box model
Padding vs. Margin
Understanding padding and margins is an important concept for most CSS beginners. Mixing them up leads to incorrect usage which can trigger browser bugs and inconsistencies.
What Is Padding and Margin?
Padding is the inner space of an element which can be styled with a background while margin is the outer transparent space of an element. And in between is the elements border.
CSS Properties
- padding-top: 0px;
- padding-right: 0px;
- padding-bottom: 0px;
- padding-left: 0px;
- margin-top: 0px;
- ma…
This article requires familiarity with JavaScript and HTML.
Not to worry. If you'd like to share a box with the same html content on 25 pages or more, updating that box would be dreadfully painful. This is why updating a single JavaScript file is a quicker alternative.
Our example will include a simple box having a title (Heading 2) with a paragraph (Paragraph).
First, we'll build our box in html using the HTML widget:
<h2>Heading</h2>
<p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. In diam tortor, vehicula nec faucibus a,…
Some of our technical users have begun migrating their content to Pages so they can leverage the new web publish tools such as versions, save as draft and widgets. Part of migration may include deleting old content.
After you have migrated your existing content and/or re-built/designed a new page the question is "What do I do with my old content?" For most people this means deleting the content. Before you delete here are some of the things you should be thinking about.
1. Review the folder contents
Make sure you have reviewed the Folder Contents section on every folder and sub-folder - so you are not accidently deleting content.
2. Verify your migrated content
Test the new web pages and if you centralized…
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