Technical Bulletins
Network Solutions is currently experiencing downtime with their DNS servers which is preventing access for some Igloo customers.
We apologize for any inconvenience this may cause and we will keep you updated as soon as any new information is available.
The Like button is coming on Friday, March 7, 2014.
Planned downtime: 4 hours
Time: 9 PM - 1 AM (ET)
We've set a date.
Date: Friday, March 7, 2014.
Planned downtime: 4 hours
Approximate time: 9:00 PM ET to 1:00 AM ET
For more information, check out our product news blog or email support@igloosoftware.com.
Best wishes,
Sorena
Igloo Offices will be closed on February 17th for Ontario Family Day.
The holiday hours for Igloo's Offices are listed below.
February 17th, Igloo's Offices will be closed for Ontario Family Day.
We'll be spending some quality time with our families this weekend, and we'll be back and responding to any non-critical support requests on Tuesday, February 18th as normal.
Have a great weekend!
Date: Friday, February 7th, 2014
Duration: 4 hours of intermittent outages
Time: 9 PM - 1 AM (EST)
Just a heads up: We've got some upcoming planned maintenance to the Igloo service on Friday, February 7th, 2014. This could result in some intermittent outages across the board during the scheduled window of time!
Planned Downtime: 4 hours of intermittent access
Approximate Time: 9:00 PM ET to 1:00 AM (EST), February 7th, 2014.
For more information about this scheduled maintenance please e-mail support@igloosoftware.com.
Date: Friday, January 17th, 2014
Duration: 1 hour of intermittent access
Time: 9 PM - 10 PM (EST)
Please be advised of our upcoming planned maintenance to the Igloo service on Friday, January 17th, 2014
Planned Downtime: 1 hour of intermittent access
Approximate Time: 9:00 PM ET to 10:00 PM (EST)
For more information about this scheduled maintenance please e-mail support@igloosoftware.com.
Best wishes,
Sorena
Igloo Offices will be closed at 12 PM EST on December 24th, and all day December 25th, 26th, and January 1st.
The holiday hours for Igloo's Offices are listed below.
December 24th Igloo's offices will be closing at 12 PM, EST. Igloo offices will also be closed all day on December 25th and 26th, and January 1st.
As you can see, the office will be closed for a couple of days for the holidays, and your loyal support team will be responding to any non-critical support requests the next business day.
Have an excellent holiday, and a great new year!
This December, join the Igloo team in welcoming our newest release, Tinsel.
Date: Friday, December 6th, 2013
Duration: 4 hours
Time: 9 PM - 1 AM (EST)
Please be advised of our upcoming planned maintenance to the Igloo service on Friday, December 6th, 2013.
Planned Downtime: 4 hours
Approximate Time: 9:00 PM ET to 1:00 AM EST
For more information about Tinsel, have a look at our release page, or email support@igloosoftware.com.
Best wishes,
Sorena
Network Solutions is experiencing DNS issues.
Please be advised that the Igloo service is facing intermittent outages. Network Solutions is experiencing DNS issues that are impacting all web services, including Igloo. We will send updates when further information is available.
If you have any questions about this outage, please email support@igloosoftware.com.
- The Igloo Team
Planned Downtime
Duration: 4 hours
Time: 9 PM - 1 AM
Please be advised of our upcoming planned maintenance to the Igloo service on Friday, November 1st, 2013.
Planned Downtime: 4 hours
Approximate Time: 9:00 PM ET to 1:00 AM ET
For more information about this scheduled release, please email support@igloosoftware.com
Best wishes,
Sorena
Good afternoon everyone,
This is just a friendly reminder that The Igloo Office will be closed on Monday October 14th, 2013 for Thanksgiving.
If you encounter any problems please do not hesitate to let us know by filling out our bug form and we will respond as soon as possible when we return on Tuesday, October 15th, 2013.
Best wishes,
Sorena
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