Zendesk said it best: Relationships are complicated. And good relationships are better. So, we took a page from their book in launching the official Zendesk integration for Igloo. Igloo connects you with the people and information you need to do your best work. And now, you can bring your favorite ticket tracking tool into your community and provide the great customer experience you’ve always offered, from right inside your Igloo.

We work hard to bring a truly modern intranet to our customers. One of the best ways to ensure we’re doing that is by releasing great new updates every month, and if you haven’t had a chance to check out some of our latest features, we want to give you a high level overview of some of the things we’re most excited about.

On June 23 at 2:00PM ET, we’ll be hosting What’s new in Igloo?, a webinar geared towards those of you who may not be up-to-date with the latest Igloo has to offer. We’ll talk…

Following up on the heels of our last update on June 1, we are getting ready to release the next series of enhancements on July 4 that will make communication and navigation easier and more fluid in your Igloo community.  

Highlights of this release include: 

• Skype for Business in Profiles – Many organizations use Skype for Business to communicate, and we're excited to introduce the ability to launch a Skype for Business session directly from Igloo user profiles.
• Dynamic dropdown…

• I Report To - Igloo user profiles will now include a new I Report To feature that includes the user's manager name and email address, making it easier to find out who someone reports to. The label is fully configurable in your community.  Here's a quick video of the I Report To feature in…