Technical Bulletins
Archives for May 2012 « Recent Articles
DNS issues with Network Solutions.
Right now there a possibility of an outage due to our DNS provider, network solutions. There will be no slow downs just potential for issues with accessing your communities at their assigned URL's and logging into the IGLOO Platform.
To compensate we are increasing the DNS cache from 1hr to 4hrs for domains.
Network Solutions has assured us they are working to resolve the issue and hope to have it resolved shortly.
Thank you
Dear Igloo customers,
We are happy to notify you, that the Igloo platform is now operating at normal capacity. Our technical teams discovered via our logs that the issue affecting performance was due to a faulty MS SQL database service. We are in contact with Microsoft regarding this issue and are investigating possible fixes to prevent this issue happening in the future.
We thank you for your patience and understanding as we worked through this 3rd party issue.
Dear IGLOO Customers,
We are currently experiencing technical difficulties in our data center which is affecting performance of our cloud-based social business platform. Our technical and data center teams are currently researching and evaluating the problem. Customer support is on call and will be providing updates on a regular basis as we know more.
Our goal is to have this issue resolved in a timely fashion. We apologize for any inconvenience this issue may have caused.
We will have about 10 minutes of downtime tonight to correct some slowdowns we have been having today with the platform.
the download will occur at 0100h/1:00 AM May 15th 2012
We will have about 10 minutes of downtime tonight to correct some slowdowns we have been having today with the platform.
the download will occur at 0100h/1:00 Am May 15th 2012
Thank you for your understanding and patience in the matter.
Bryan Willey
Manager IGLOO Support
Reminder
The IGLOO offices will be closed for Vitoria Day Monday May 21st. We will return Tuesday.
Thank you for your understanding.
The evening of Friday June 1st IGLOO will be going offline to perform hardware maintenance related to disk storage from 10pm-2am ET.
IGLOO is performing hardware maintenance related to disk storage.
Between 10-11pm there will be small intermittent outages.
Between 11pm-2am there will be a complete outage.
Thank you for your understanding.
About this channel
- 170k views
- 138 articles
- 241 followers
Archives
- July 2008 1
- September 2008 2
- October 2008 1
- December 2008 1
- January 2009 1
- February 2009 3
- March 2009 3
- April 2009 1
- May 2009 2
- June 2009 2
- July 2009 3
- August 2009 1
- September 2009 1
- December 2009 1
- January 2010 1
- February 2010 1
- March 2010 2
- May 2010 3
- August 2010 2
- September 2010 2
- March 2011 2
- April 2011 1
- May 2011 4
- June 2011 3
- August 2011 3
- October 2011 2
- November 2011 1
- February 2012 2
- March 2012 4
- April 2012 1
- May 2012 6
- June 2012 1
- July 2012 2
- August 2012 1
- September 2012 1
- February 2013 1
- March 2013 3
- April 2013 1
- June 2013 1
- July 2013 1
- August 2013 1
- September 2013 1
- October 2013 4
- November 2013 1
- December 2013 1
- January 2014 2
- February 2014 3
- April 2014 2
- May 2014 2
- June 2014 1
- August 2014 5
- October 2014 1
- November 2014 1
- January 2015 2
- February 2015 2
- April 2015 1
- May 2015 1
- June 2015 1
- July 2015 3
- August 2015 4
- October 2015 2
- November 2015 1
- December 2015 2
- January 2016 1
- February 2016 3
- March 2016 2
- April 2016 1
- May 2016 3
- June 2016 2
- July 2016 3
- August 2016 1
- September 2016 2
- December 2016 1
Page Options
