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Technical Difficulties - Server Slow Downs - May 22nd
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Dear IGLOO Customers,
We are currently experiencing technical difficulties in our data center which is affecting performance of our cloud-based social business platform. Our technical and data center teams are currently researching and evaluating the problem. Customer support is on call and will be providing updates on a regular basis as we know more.
Our goal is to have this issue resolved in a timely fashion. We apologize for any inconvenience this issue may have caused.
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Thanks for the update, Bryan. All the best with resolving this.
It looks like we have been able to resolve the issue. I am going to create a new post with infomation about the issue.
Once again Sorry everyone.
Thanks, again. Yes, our platform is seemingly back up to speed.
Are broadcast messages working? Mine said SENT but nothing was delivered.
Resend it. It may have said sent but it did not. Notifications are now functioning Properly.
thanks Bryan!
I resent it and it worked :)
I am no longer experiencing the 70 - 90 second page load times as of the last hour or so. Everything appears to be back to your normal quick response times.