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August 20, 2014
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Unexpected Downtime
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The Igloo platform experienced a short period of downtime this afternoon due to an unexpected hardware failure. Our Data Centre team responded immediately and performed unscheduled maintenance to fix the issue. All systems are now fully operational and no further downtime is expected.
We apologize for any inconvenience this may have caused.
-The Igloo Team
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3 Comments
Is there a reason why these types of notifications aren't sent to us via email?
We have a general vendor alerts email address for these types of notifications and it would be helpful to have these messages delivered to the inbox.
Thanks
Yes, it would be very helpful to recieve some type of notification in the rare circumstance that there is a sysatem issue. Email or text message would be great.
Hi Christina and Ron,
We are currently reviewing the notification process for unexpected downtime, and revising when and where these notifications happen. For the time being, your best bet is to follow this blog channel, and the Igloo Support Twitter feed at @IglooSupport