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February 1, 2016
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Infrastructure improvements
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We are upgrading and migrating the document storage solution to a next generation platform that will improve reliability, scalability and performance for all customers. The migration to the new platform will allow for improved system response and better performance for the storage and retrieval of documents in Igloo.
Maintenance date/time: Friday, February 5, 2016 - 9pm-12am
Impact: Recently uploaded files maybe inaccessible. During this maintenance and for up to 2 hours following the maintenance, files that are uploaded may not appear for download until the services are fully synchronized. As well, document and video previews will not be available for newly uploaded documents during this time. During this time, users will still be able to access the community.
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2 Comments
Hi Jim,
Is that 9am - 12pm or 9pm-12am or something different?
thanks,
Heather
Hi Heather,
I've updated the time to reflect 9pm to 12am. Thanks for catching that!
Regards,
Steve