As the lines between support and development blur many users need to both be able to get support and developer for their community. Our support team will be working closer with the developers to help solve problems, give support to developers and help our customers be successful. The major part of this plan is the merging of the customer care community and the developer community. Users can now access the developer resources from this space.
All users from the developers community have been exported to the new space, any user can request to join the space.
We here at IGLOO Software hope to work with you more on the development of your community and help you be successful.
Thanks for your understanding and cooperation.
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2 Comments
Bryan, This move is greatly appreciated for transparency's sake!
I'd love to see Feature Requests be more streamlined as well. For instance, the fragmentation into many separate forum channels is very cumbersome. Could you add labels to one channel allowing you to filter by topic or object?
Yes, That is on my project list aswell but I want to wait for the launch of archiving in Q2 so that I don't lose any of the stuff there right now. But thats the plan