Enhanced user experience across all touch-points

We understand the importance of the user experience (UX) in driving engagement and adoption for our customers. Improving the Igloo UX across web, mobile, and email will make for happier and more productive users, and we are committed to delivering more engaging visuals and stronger user experiences as a pillar to our product strategy.

Redesigned widget carousel

In the August release, you can expect to see a redesigned widget carousel within the page, solution, and personal dashboard editor, providing admins and power users with a modern look and feel, and enhanced  usability.

iOS and Android apps

August also marks the release of Igloo Mobile v1.5 for both Android and iOS, bringing with it some significant UX improvements. 

Notification cards are being redesigned to improve readability, the presentation of referenced content, and to allow for a clearer distinction between types of notifications. 

We're moving broadcasts into the notifications feed to better align with user expectations and improve consumption of corporate news. And we're enhancing how the mobile app tracks your unread notifications to ensure users aren't missing critical updates.

And while you've always been able to comment on forums from mobile, we're introducing the ability to mark responses as answers and resolve forum topics directly from the mobile app.

Enhancements to third-party integrations

With the proliferation of apps used in the digital workplace, it's increasingly important for the productivity of your employees to have a centralized destination that can connect them together, break down silos and allow for the broader sharing of work across the organization.  Integrating with your existing technologies, channeling people, and their work, back into a common place is what allows our users to make their work more valuable and discoverable for their organizations.

Introducing Zapier triggers and all-new actions

We've also introduced triggers to our Zapier integration, which will allow for automated workflows to be triggered based on actions taken within Igloo and pushed to other applications. To start, we're supporting triggers on the creation of content in blogs, microblogs, forums, files, and wikis. 

We've also added new actions for the creation of folders, and for the creation, update and search of forum posts, allowing you to easily start conversation topics within Igloo as a result of questions asked in other applications, or return search results from Igloo back to other applications.

You can expect more triggers and actions for Zapier over the coming months. Click here to get started with the Zapier-Igloo integration.

Noteworthy enhancements to the Slack integration

Last, but certainly not least, we have made the Slack integration feel like the native app experience. We have introduced support for viewing and adding threaded replies, ensuring that users will always be able to see the full contents of their Slack conversations. We've added a search functionality to the Channel switcher to enable faster and easier switching for customers with thousands of Channels. And to strike a balance between user experience and performance, we will now auto-load previous messages as a user scrolls through their Slack feed.

Release Notes

For a summary of the bugs we squashed and other updates we've made, check out the release notes below.